1. Open the Blackberry Enterprise Activation screen, which might be under, Options, then Advanced Options then Enterprise Activation.

IMPORTANT: Before you do Enterprise Activation, DO A BACKUP FIRST!

 

 

2. Type the Email Address and Enterprise Activation Password:

e.g. Email : email@email.com, Actication Password : 00000

3. Once you have typed the email address and enterprise activation password, open the Menu and click Activate.

 

4. You will then receive the following message on your Blackberry Smartphone.

1. Run BlackBerry User tools from included CD or from downloaded installer. Do not attach device until instructed to do so.

BlackBerry Desktop Software InstallShield Wizard

a) Click Next

b) Select USA (English) and click Next

c) Select I accept the terms of the license agreement and click Next

d) Enter User Name and Organization

e) Select Install this application for: Anyone and click Next

f) Accept the default location and click Next

g) Select Typical and click Next

h) Select BlackBerry Enterprise Server or BlackBerry Desktop Redirector and click Next

i) Select Microsoft Exchange and click Next

j) Select Redirect messages using the BlackBerry Enterprise Server and click Next

k) Check Start desktop manager automatically...

l) Check Create a shortcut for desktop manager..., and click Next

m) Click Install

n) Click Finish

o) Restart station

1. Ensure that IT Services BlackBerry Administrators have added your Exchange account to the BlackBerry Server and have sent you an activation password.

Also, ensure that the device has been activated through your wireless provider and that the wireless connection is enabled on the device.

a) Launch BlackBerry Desktop Manager

b) Attach BlackBerry device

c) Select Options > Connection Settings

d) Click Detect

e) Click OK three times

f ) Click OK when prompted to generate a new encryption key

g) Move mouse in random fashion to generate a new key

Synchronization to Exchange mail server should begin.

1. Open Blackberry Desktop Manager and click on Backup and Restore.

 

2. Under the category Backup, click on the Back up button.

 

3. By default, the filename is generated as per today's date but you can change this as you deem fit. Click on Save after choosing a filename.

 

4. Blackberry will now backup your phone as shown on the next few screens:

 

 

 

5. Backup has completed Successfully.

1. Open Blackberry Desktop Manager and go to Backup and Restore. Under the Restore category, click on the Restore button.

 

2. Choose your most recent backup and click on Open button after.

 

3. Blackberry Desktop manager will confirm the data to be restored and you only have the option to choose Yes or No. Please choose Yes.

 

4. After the Restore has completed, kindly check your blackberry for the restored contacts.