ACM has clients in various industries and of different sizes which allow us to be engaged at all levels, be it being a complete outsourced IT department or managing our entire client's IT needs. Dealing with clients from different tiers helps ACM grow in terms experience and expertise and we return this skillset in a form of service to our clients. With our flexible skillsets we are able to deliver IT solutions quickly and fulfill the most complex project and systems.
Appreciate if you are deciding to submit a testimonial of our service! We are committed to provide the best service to you, and your testimonial will help us show that to our potential customers.
A-Chievement* have been my firm's IT Consultants since 2008.
They have been providing e-mail hosting and website services which relieves me from having to worry about an important but troublesome part of my operations.
A-Chievement has been extremely responsive to all my firm's needs, in particular the problems of growth from a staff of 3 or 4 to the current size of 7 (and occasionally 8) persons.
They can be contacted around the clock and will respond cheerfully whenever called on. They have always been able to resolve any difficulties that I or any of my colleagues have encountered with our computer's problems. In particular, I often have difficulties with my laptop on oversea trips, and have on several occasions had to contact A-Chievement at unsocial hours, but they will always respond so long as they are awake.
I am pleased to recommend them to other users, particularly SMEs like mine, and will continue to use them so long as their present service remains at its current level of excellence.
ACM has been our reliable IT maintenance/service provider for several years now. Their prompt and professional actions have been our uncompromising prerequisite for engaging their services time and again. Furthermore they provide sound and comprehensive solutions to our IT requirement ...
I would like to take this opportunity to thank you for the examplary service that Achievement Solutions has been providing our school with, since 2008.
Your prompt service to keep our computers up and running has been a great boon to our staff who use the computers regularly in their classroom activities.
We very much appreciate the friendly, patient & efficient service provided by not only you but your team of staff as well.
I look forward to your continued partnership in serving our school in years to come.
We thought you might like to know that whatever you have done to Mr Chua's laptop, it was good because he no longer experience the issue reported in the email below.
Thank you
We would like to feedback to you that Guo Qiang from your company did a fantastic job in solving our IT problems. We are very pleased with his service and hope that he will be the one servicing us permanently in future.
We would like to commend Guo Qiang for his excellent work. He is always helpful in any issues that we face, able to come on site fast, very responsive and efficient.
Ok and I need Andrew to email me in pointer why my CPU cannot login this morning as my manager request for it. Just a summary of the trouble shoot and thanks. My blog per below request in the box for your retention. Keep it up!
Excellent service provided by Andrew. Keep up the good work!
Yifen was very good and efficient in helping me.
Many thanks for the prompt assistance by you and your team of engineers in rectifying the issues.
I have tried two days and it seems that I can open the zip file now without any problem. Thank you very much for your assistance in this matter.
Yifen had provided good quick support service. Thank you very much.
The few recent supports from Yi Fen and your technical team are superb. I am thankful for their help. A satisfied user.
Good Job!
Thanks for helping out with issue. Problem solved.
I am writing this letter to thank everyone in your company for the services I have been receiving over the past one year. All your staffs are always readily to handle my IT problems with right attitude and professionalism. In here, I would also like to express my appreciation especially to Ng Chi Ming who has always been assisting me regardless how handy my problem gets. I truly believe he is an asset to your company and with him around, your company will definitely move up to a next level.
(Abstract) Thanks Keng Wee for the prompt services and professional advice. Keep it up Bro! Thanks VV Much! CHEERS!
Very good, fast and precise. Like it.
Many thanks for your support. I was able to set up the email of MH. You are right, his calendar cannot be synced.Great job!
Chi Ming is very helpful & patience. Thumb up!
My feedback is that Yi Fen's service is thumbs UP!
Attentive; Detail and Solve with initiative.
Quick and responsive action was taken to restore the file. I truly appreciate the prompt action.
Thank you for checking that! Our internal team has managed to resolve the issue with vendor as you've mentioned. Thank you again for the help!!
Finally, supplier able use her email send to me now. Thanks for the support.
Thank you for your prompt response. The issue has been solved. Appreciated for your perfect professional service.
Thank you for the follow-up. Noted all details, very clear. You may close this ticket.
Appreciate your assistance. Thank you and have a good day.
Many thanks for your speedy assistance. Greatly appreciate it. Thank You and Best Regards.
Thank you very much for your help & support!
Thank you very much for the prompt support. All good.
Thank you for your very careful and patient assistance. Have a nice day.
Quick and responsive action was taken to restore the file. I truly appreciate the prompt action.
Thank you for your speedy support! Superb!
Great job Joshua!! Thousand thanks!
Thank you so much for the help and to take the initiative to contact Lenovo. Appreciate that. Await info from Lenovo next week.
Should be ok now, thank you for your fast help. Will let you know if there is anymore problem. Thank you.
Yes the issue seems to be fixed now, thanks for the prompt response.
Thanks Yee Pin and also the help today. So glad that you were in and solved the firewall problem quickly.
I would like to compliment your employees for the brilliant service they have provided us, especially with my last request. Weng Wah, Wen Jun and Yee Pin understood the extreme urgency in which I needed a replacement laptop charger and the actual lead time from my request to the delivery of the replacement was exactly 25.50 hours. My laptop was totally out of power and I needed to retrieve some crucial documents from our shared folder. Time was the essence, and Weng Wah and Wen Jun ensured my request was expedited. Yee Pin delivered my charger as promised. Kha Zhun and Kai Loon also assisted with iPhone Mail settings even though it was after work hours. The problem was resolved within ten minutes. Kai Loon also followed up the next day to ensure the mails were properly downloaded. We have always been pleased with the assistance provided by ACM. However, their level of professionalism and speed of recovery exceed our expectations. Such commitment to exceptional client service is to be commended. You can be assured that I would certainly recommend ACM to anyone who requires IT support and sales for their company. Thank you.
At last! Weng Wah thank you so much for your great help and thank you for your patience with me. Greatly Appreciated.
Thank you very much for your kind assistance. All devices are working beautifully. I can also reply to this message from my mobile, which has not been working for the past year. Thank you for your time and patience, too.
Compliments to Joshua. As usual, fast, patience and professional service. Thumb up.
Many thanks for your kind assistance, which is very well-appreciated. Thank you.
Many thanks for the very prompt response to this urgent request today. I really appreciate it greatly. Yes, your Engineer has just left and it looks like things are now back to normal service. Once again, many thanks for your quick response to my request. For Kwang Rong – Many thanks for your kind assistance in sending your engineer over this morning to tackle this problem of ours.
Great, Your team are superb.
Thanks for the speedy response!
Thanks for you further clarification. Really appreciate a general opinion input to us at least we have a good reference guide. That is good enough to support us in term of what to do or move forward with the opinion and advise.
Thanks for your professional advice. I will take note of that. Have a nice day!
Thank you for the below. We tested and found the configuration working ok. You can consider the job, properly closed.
Thank you for the fast response. We have checked and all the files is there.
Thank you for the quick response!
Well noted, thank you for your kind assistance. Thank you & have a lovely day.
Thank you so much for your help, the problem being rectified.
Well done. I'm able to access into the folder. Thank you very much.
Thank you Hui En for the detailed update. Glad that everything is resolved. Thank you.
Resolved! Did a test and works well. Thank you very much for your support. Have a great day ahead.
Many thanks for the speedy response in fixing my log in.
Thank you for your prompt action.
I am very happy that the issue has been resolved for now while I will alert you if the problem persists. Your time & patience extended to me since last week till today are very much appreciated. Wish you a lovely evening ahead.
Thanks for your prompt action! Noted your email below and we will contact you if we face any issue.
Jeff is always very prompt and pro-active when he received a queries from us via email. Overall, I am satisfied with the support team because they managed to resolve most of our IT issues. Weng Wah and Kha Zhun are also very helpful and they are very patient to guide and assist us. Thank You!
All okay. Thank you for your fast action.
Just wanted to say that the ACM QuickSupport Team was wonderfully helpful with installing Microsoft Office, setting up the printer, and answering all my questions. They were efficient and quick to respond to whatever problems I had. Thanks for making it a smooth process.
My computer runs perfectly today! Thank you for your support. Will surely inform you when there’s an issue again
Thank you for updating the password and the instruction on how to set up the new email account. All have been done, thank you once again.
Thank you Kha Zhun, good job! Appreciate your team's great support in a very fast manner.
Mr Jeff was very prompt and efficient in his service. Very professional. Well done.
Thank you for arranging Kailoon down to rectify the issue. He had been very helpful and patient to resolve this. I am glad that the operations will be back to normal tomorrow.
Thank you for your prompt response in resolving our issues. You have been a great help to resolve all of our issues for my organization.
Thank you very much for the support. Verified it functions.
Thank you for the immediate response.
Thank you for your reply and support.
We confirmed that this problem is resolved on the current laptop you configured and also tested on another laptop.
Thank you for the assistance.
Issue solved. Printer is working fine now.
We have resolved the issue. My email is ok now.
Thank you for your support.
Kha Zhun,
Thank you for your prompt action. Appreciated.
The issue has been solved and the system works accordingly. Thank you for your support and cooperation.
Jeff
Thank you very much.
The User could access the drive and work as normal now. You may close the case now.
Thank you for your prompt action. ACM team has always been a great help to our company. Your services have been great and excellent.
Please continue to keep up the good work.
I thank you Hui En for getting the job done promptly.
Thank you for the help and patience 😊.
Once again many thanks & appreciative your prompt attention and assistance rendered to me earlier
today.
All is good now and case is closed now.
Wish you a lovely cool evening ahead
This is great. Very good service. Thank you.
Thanks, set up on my phone.
I greatly appreciate all of your assistance, many thanks all.
Many thanks for the service rendered. The electronic board is good now.
Dear Team, Thanks for the quick assistance. It's working now.
Good Work Kha Zhun Always patience 🙂 Kudos!
Dear Jeff,
Thanks for your assistance!
Hi Kha Zhun
Thanks for your help and you may close this ticket.
Dear Support,
Thank you for the follow up. The issue has been resolved.
Dear Jeff,
Greatly appreciate your kind assistance in pushing for this earlier availability of your Engineer to assist with our computer setting up.
Thanks very much for ACM help.
Hi Team,
Thank you for your prompt help and the hardware storage issues been resolved on my side.
Hi, I am pleased to inform you that the VPN is accessible now. Thanks a lot for your help.
Hi,
Thanks for your help. Appreciate your assistance on printer installation remotely.
Thank you Kha Zhun for his prompt response.
The copy and paste from server issue has been resolved.
Hi Kha Zhun,
The login issue is resolved. Thanks for your prompt response and help.
Thank you Wen kai and Wengwah’s great support. The server back to service now.
Hi Support Team,
Thank you for your quick response and assistance on folder deletion issue.
Dear Kha Zhun,
Thank you for your prompt response. The Chinese Language input issue has been solved. Thank you.
Dear Support, the laptop camera issue is resolved. Thanks for your prompt response and help.
Thank you for your support team prompt response. The login VPN issue has been solved and able to access.
Thank you Weng Wah,
The drive is working and able to access now. Thank you for your kind assistance.
Dear Support,
Thanks for the guidance. OneDrive share folder issue has been resolved.
Thanks Kha Zhun,
Thank you for the advice and helps to identify the suspected phishing email
Good Job Weng Wah,
Would like to thank and encourage Weng Wah to continue in providing attentive services
Hi Support Team,
Thank you very much for your help, my issue seems to be resolved now. Highly appreciate your prompt response and assistance.
Hi ACM Team,
Appreciate your help on the laptop reformat and hardware issue.
Thank you
Hi Kha Zhun,
Thank you for your prompt response. Laptop had completed update and now should running well. Thanks again for the solution.
Thank you Jeff,
Appreciate your prompt response and help on the PC and VD issue.
Dear ACM QuickSupport Team,
Thanks for your prompt response and help on my IT support request and login issue.
Hi Kha Zhun,
Appreciate your prompt response and professional help on the antivirus installation
Dear Weng Wah,
Thanks for your prompt response and professional help on the email issue
Hi IT Support,
Thanks for the software setup and it seems to be working fine. Greatly appreciated your help.
Dear Support,
Good job. Thank you so much for getting the email issue done
Hi Jeff,
Appreciate all your help on the printer installation. Thank you!
Hi Jeff, Thank you very much for your assistance on my email set up and migration on multiple devices.
Hi Support Team,
Thank you very much for your prompt response and confirmation. We greatly appreciate your support.
Hi Jeff, Thanks for the update and the prompt work to complete our mailbox request.
Hi Kailoon,
Thank you very much for resolving the PC boot up issue, changing the graphic card and at the same time help us to update our equipment list.
Thank you Kelvin,
Thanks for your prompt action to block and resolve the spam email.
Hi Kelvin,
Thanks for helping. All the software update issue has solved yesterday. Many thanks.
Hi ACM Team,
Thanks for your prompt action to arrange engineer to help us on the set up for our new PCs.
Hi Kha Zhun,
Thank you very much for the prompt service, the PC microphone issue has been resolved
Hi Jeff,
Much appreciated for the prompt response on the printer set up issue.
Dear Jeff,
Thank you for your prompt assistance to solve the VPN connection issue.
PC had been running well so far after update and restart.
Hi Michael,
Thanks for your prompt action to help on setting up and resolving our new users desktop login issue.
Hi Kha Zhun,
Thank you very much for the prompt service, the email signature with picture format is resolved.
Hi Kha Zhun,
Thanks so much for quick response and effort to stop the spam emails.
Hi ACM Team,
Thanks so much for the software installation and assist on the data backup!
Hi QuickSupport Team,
Thank you very much for the assistance on the connection to OneDrive issue, everything is up and running well now
Hi Weng Wah,
I would like to thank Weng Wah for the prompt service delivered as well as the assistance to follow up with the Dell until the case is closed. The issue is settled within 7 days (including weekend) from the date where the issue is raised. Appreciate the quick response and hope to keep it up with the great services.
A-ChieveMent Solution (S) Pte Ltd (ACM) is a Corporate IT Solutions Provider in Singapore.
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