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Compliments


ACM has clients in various industries and of different sizes which allow us to be engaged at all levels, be it being a complete outsourced IT department or managing our entire client's IT needs. Dealing with clients from different tiers helps ACM grow in terms experience and expertise and we return this skillset in a form of service to our clients. With our flexible skillsets we are able to deliver IT solutions quickly and fulfill the most complex project and systems.



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What our client says

Appreciate if you are deciding to submit a testimonial of our service! We are committed to provide the best service to you, and your testimonial will help us show that to our potential customers.

 

I would like to compliment your employees for the brilliant service they have provided us, especially with my last request. Weng Wah, Wen Jun and Yee Pin understood the extreme urgency in which I needed a replacement laptop charger and the actual lead time from my request to the delivery of the replacement was exactly 25.50 hours. My laptop was totally out of power and I needed to retrieve some crucial documents from our shared folder. Time was the essence, and Weng Wah and Wen Jun ensured my request was expedited. Yee Pin delivered my charger as promised. Kha Zhun and Kai Loon also assisted with iPhone Mail settings even though it was after work hours. The problem was resolved within ten minutes. Kai Loon also followed up the next day to ensure the mails were properly downloaded. We have always been pleased with the assistance provided by ACM. However, their level of professionalism and speed of recovery exceed our expectations. Such commitment to exceptional client service is to be commended. You can be assured that I would certainly recommend ACM to anyone who requires IT support and sales for their company. Thank you.
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Wei Lin
Executive Assistant | Real Estate Investment Industry
July 2020

 

Thanks Yee Pin and also the help today. So glad that you were in and solved the firewall problem quickly.
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Joan Phua
IT Support | Audit and Management Industry
July 2020

 

Yes the issue seems to be fixed now, thanks for the prompt response.
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Lee Xue Ying
Manufacturing and Sustaining Engineer | Industrial Automation Industry
July 2020

 

Should be ok now, thank you for your fast help. Will let you know if there is anymore problem. Thank you.
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Wei Lin
Executive Assistant | Real Estate Investment Industry
July 2020

 

Thank you so much for the help and to take the initiative to contact Lenovo. Appreciate that. Await info from Lenovo next week.
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Joan
IT Support | Audit and Management Industry
July 2020


 
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