When We Come,
Your IT Problems Go!

A-Chievement Solution(S), your trusted IT service provider. Regardless of how large or small your company is, we aim to:

  • Provide you with the best systems your business can afford.
  • Make your interactions with us as enjoyable and pleasant as possible.
  • Keep you up to date on changes in the IT world.

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Care Features

Create Awesome Service with Our

IT Maintenance

Our low monthly rate will surprise you and our monthly Managed IT service will allow you to focus on growing your business.

1

IT Solutions

ACM have the skills, commitment and resources to help, support and enhance your business.

2

Cloud Computing

ACM provides full cloud computing support, including design, implementation, and maintenance plans to help sustain your business objectives

3

VDI

Our Virtual Desktop allow us deliver everything from Office 365 to accountancy, finance, HR apps and more, in one easy to use solution.

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About Us

EVERY BUSINESS NEEDS TO MAINTAIN THEIR IT SYSTEMS!

A-ChieveMent Solution (S) Pte Ltd (ACM) is a Corporate IT Solutions Provider in Singapore. Our services include hardware IT support, outsourced helpdesk, remote assistance facilities and datacenter-hosted network system services. With our IT maintenance, we will monitor the health of your IT systems and ensure security and stability.... We work proactively to anticipate and solve problems before they cause systems failure. Our low monthly rate will surprise you and our monthly Managed IT service will allow you to focus on growing your business.

WHY ACM

OUTSTANDING IT MAINTENANCE EXPERIENCE

Immediate Responses

Whenever a problem arises, our team of engineers will be able to offer immediate assistance via Remote Desktop Support. Most of the issues can be solved remotely with a turnaround time of less than 30 minutes.

For more complicated issues, our engineers in Singapore will be deployed on-site to resolve the issue and offer computer repair services. After solving the complications, our engineers will continue to monitor the situation to ensure that the same problem does not occur again.

IT Advisory Services

To help you further understand your IT challenges and business needs, our certified and experienced engineers are available for consultation regarding any IT related issues.

Single Point-of-Contact

Manage your entire IT project life-cycle and offer a single point-of-contact so you do not have to coordinate with multiple technology partners such as internet service provider, telephone system vendor, mobile communications provider, servers/workstations warranty provider etc.

Customized Maintenance Plans

ACM serves organizations of different sizes and strengths; we have a range of IT Maintenance Plans for you to choose from to cater to your IT needs and budget.

ACM can fill in the role of an IT department needed in a company or play complimentary roles to an existing in-house IT engineer or department.

IT Asset Management

We help you to enhance the performance of and achieve optimal life-cycle management of information technology assets.

Proper documentation and tracking of hardware/software IT assets assist managers in strategic IT decision making, as well as to manage their IT portfolio effectively in the areas of cost and governance.

Preventive Maintenance

As ACM gets familiar with your network and computer systems, our strategy revolves around constant monitoring and improvement of clients' IT environment in order to minimize compromises to security and maintain system availability.

Certified IT Engineers

Our IT engineers are selected through the most stringent assessments and interview processes thus ensuring reliability and professionalism.

License and Warranty Management

Losing a software license or forgetting to renew your update warranty coverage on critical system hardware can be annoying.

Remove this variable of your software licenses and hardware warranties with ACM's License and Warranty Management.

Portfolio Showcase

Our Impressive Portfolio

ACM has clients in various industries and of different sizes which allow us to be engaged at all levels, be it being a complete outsourced IT department or managing our entire client's IT needs. Dealing with clients from different tiers helps ACM grow in terms experience and expertise and we return this skillset in a form of service to our clients. With our flexible skillsets we are able to deliver IT solutions quickly and fulfill the most complex project and systems.

Appreciate if you are deciding to submit a testimonial of our service! We are committed to provide the best service to you, and your testimonial will help us show that to our potential customers.

Testimonials

Client’s Review

A-Chievement* have been my firm's IT Consultants since 2008.
They have been providing e-mail hosting and website services which relieves me from having to worry about an important but troublesome part of my operations.

A-Chievement has been extremely responsive to all my firm's needs, in particular the problems of growth from a staff of 3 or 4 to the current size of 7 (and occasionally 8) persons.

They can be contacted around the clock and will respond cheerfully whenever called on. They have always been able to resolve any difficulties that I or any of my colleagues have encountered with our computer's problems. In particular, I often have difficulties with my laptop on oversea trips, and have on several occasions had to contact A-Chievement at unsocial hours, but they will always respond so long as they are awake.

I am pleased to recommend them to other users, particularly SMEs like mine, and will continue to use them so long as their present service remains at its current level of excellence.

Michael Hwang S.C.

Director, Legal Industry

ACM has been our reliable IT maintenance/service provider for several years now. Their prompt and professional actions have been our uncompromising prerequisite for engaging their services time and again. Furthermore they provide sound and comprehensive solutions to our IT requirement ...

Management

Fitness & Beauty Industry

I would like to take this opportunity to thank you for the examplary service that Achievement Solutions has been providing our school with, since 2008.
Your prompt service to keep our computers up and running has been a great boon to our staff who use the computers regularly in their classroom activities.
We very much appreciate the friendly, patient & efficient service provided by not only you but your team of staff as well.
I look forward to your continued partnership in serving our school in years to come.

Noorsiah Allaudeen

Supervisor, Education and Training Industry

We thought you might like to know that whatever you have done to Mr Chua's laptop, it was good because he no longer experience the issue reported in the email below.

Thank you

Jessica Kwan

HR Manager, Shipping Industry

We would like to feedback to you that Guo Qiang from your company did a fantastic job in solving our IT problems. We are very pleased with his service and hope that he will be the one servicing us permanently in future.

Christine Wong

Manager, Manufacturing Industry

We would like to commend Guo Qiang for his excellent work. He is always helpful in any issues that we face, able to come on site fast, very responsive and efficient.

Nur Hidayah

Leasing Executive, Retail Industry

Ok and I need Andrew to email me in pointer why my CPU cannot login this morning as my manager request for it. Just a summary of the trouble shoot and thanks. My blog per below request in the box for your retention. Keep it up!

Ms Ng

Accounts Executive, Retail Industry

Excellent service provided by Andrew. Keep up the good work!

Temporary Staff

Real Estate Industry

Yifen was very good and efficient in helping me.

Samuel Tan

Info-communications & Media Industry

Many thanks for the prompt assistance by you and your team of engineers in rectifying the issues.

YM Tan

Manager, Logistics Industry

I have tried two days and it seems that I can open the zip file now without any problem. Thank you very much for your assistance in this matter.

Lim Bee Tin

Accounts Manager, Manufacturing Industry

Yifen had provided good quick support service. Thank you very much.

Vanessa Ng

Account Assistant, Manufacturing Industry

The few recent supports from Yi Fen and your technical team are superb. I am thankful for their help. A satisfied user.

Arthur

Director, Printing Industry

Good Job!

Patricia Lee

Accounts & HR Manager, Industrial and Engineering Industry

Thanks for helping out with issue. Problem solved.

McKenny Chiam

Logistics Industry

I am writing this letter to thank everyone in your company for the services I have been receiving over the past one year. All your staffs are always readily to handle my IT problems with right attitude and professionalism. In here, I would also like to express my appreciation especially to Ng Chi Ming who has always been assisting me regardless how handy my problem gets. I truly believe he is an asset to your company and with him around, your company will definitely move up to a next level.

Carol Kuek

Shipping Industry

(Abstract) Thanks Keng Wee for the prompt services and professional advice. Keep it up Bro! Thanks VV Much! CHEERS!

Tan Caan

Manufacturing Industry

Very good, fast and precise. Like it.

Diana

Director, Printing Industry

Many thanks for your support. I was able to set up the email of MH. You are right, his calendar cannot be synced.Great job!

Lennie

Secretary, Law & Finance Industry

Chi Ming is very helpful & patience. Thumb up!

Alice Ong

Accounts Manager, Logistics Industry

My feedback is that Yi Fen's service is thumbs UP!

Ms Ng

Retail Industry

Attentive; Detail and Solve with initiative.

Ivy Ang

Finance Manager, Offshore and Oil & Gas Industry

Quick and responsive action was taken to restore the file. I truly appreciate the prompt action.

Wei Ting

Shipping Industry

Thank you for checking that! Our internal team has managed to resolve the issue with vendor as you've mentioned. Thank you again for the help!!

Iris Ng

Design Industry

Finally, supplier able use her email send to me now. Thanks for the support.

Grace Tan

Buyer, Manufacturing Industry

Thank you for your prompt response. The issue has been solved. Appreciated for your perfect professional service.

JingJing You

Account Executive, Automation Industry

Thank you for the follow-up. Noted all details, very clear. You may close this ticket.

Joan Phua

IT Support, Audit & Management Industry

Appreciate your assistance. Thank you and have a good day.

Jasmine Chan

Senior Executive, Social Service Industry

Many thanks for your speedy assistance. Greatly appreciate it. Thank You and Best Regards.

S K Loh

Logistics Industry

Thank you very much for your help & support!

Robyn Tan

Administrative Executive, Social Service Industry

Thank you very much for the prompt support. All good.

Joan

Offshore and Oil & Gas Industry

Thank you for your very careful and patient assistance. Have a nice day.

Max Cheah

Building and Construction Industry

Quick and responsive action was taken to restore the file. I truly appreciate the prompt action.

Ng Wei Ting

Senior Analyst, Shipping Industry

Thank you for your speedy support! Superb!

Chua Mun Yuen

Head Investor Relations, Real Estate Investment Industry

Great job Joshua!! Thousand thanks!

Weihao

Helpdesk, Education Industry

Thank you so much for the help and to take the initiative to contact Lenovo. Appreciate that. Await info from Lenovo next week.

Joan

IT Support, Audit and Management Industry

Should be ok now, thank you for your fast help. Will let you know if there is anymore problem. Thank you.

Wei Lin

Executive Assistant, Real Estate Investment Industry

Yes the issue seems to be fixed now, thanks for the prompt response.

Lee Xue Ying

Manufacturing and Sustaining Engineer, Industrial Automation Industry

Thanks Yee Pin and also the help today. So glad that you were in and solved the firewall problem quickly.

Joan Phua

IT Support, Audit and Management Industry

I would like to compliment your employees for the brilliant service they have provided us, especially with my last request. Weng Wah, Wen Jun and Yee Pin understood the extreme urgency in which I needed a replacement laptop charger and the actual lead time from my request to the delivery of the replacement was exactly 25.50 hours. My laptop was totally out of power and I needed to retrieve some crucial documents from our shared folder. Time was the essence, and Weng Wah and Wen Jun ensured my request was expedited. Yee Pin delivered my charger as promised. Kha Zhun and Kai Loon also assisted with iPhone Mail settings even though it was after work hours. The problem was resolved within ten minutes. Kai Loon also followed up the next day to ensure the mails were properly downloaded. We have always been pleased with the assistance provided by ACM. However, their level of professionalism and speed of recovery exceed our expectations. Such commitment to exceptional client service is to be commended. You can be assured that I would certainly recommend ACM to anyone who requires IT support and sales for their company. Thank you.

Wei Lin

Executive Assistant, Real Estate Investment Industry

At last! Weng Wah thank you so much for your great help and thank you for your patience with me. Greatly Appreciated.

May Loh

Civil Engineering and Construction Industry

Thank you very much for your kind assistance. All devices are working beautifully. I can also reply to this message from my mobile, which has not been working for the past year. Thank you for your time and patience, too.

Alice Koh

Logistics Industry

Compliments to Joshua. As usual, fast, patience and professional service. Thumb up.

Kelvin

Accounts Manager, Shipping Industry

Many thanks for your kind assistance, which is very well-appreciated. Thank you.

YM Tan

Manager, Logistics Industry

Many thanks for the very prompt response to this urgent request today. I really appreciate it greatly. Yes, your Engineer has just left and it looks like things are now back to normal service. Once again, many thanks for your quick response to my request. For Kwang Rong – Many thanks for your kind assistance in sending your engineer over this morning to tackle this problem of ours.

S K Loh

Logistics Industry

Great, Your team are superb.

Darien Tock

Deputy HR & Admin Manager, Construction Industry

Thanks for the speedy response!

Waikay

Printing Industry

Thanks for you further clarification. Really appreciate a general opinion input to us at least we have a good reference guide. That is good enough to support us in term of what to do or move forward with the opinion and advise.

Merita Louise Tin

Real Estate Industry

Thanks for your professional advice. I will take note of that. Have a nice day!

Sherry Xie

HR Manager, Dental Industry

Thank you for the below. We tested and found the configuration working ok. You can consider the job, properly closed.

Vasileios Papafaklis

Managing Director, Shipping Industry

Thank you for the fast response. We have checked and all the files is there.

Kristine Nguyen

Business Support Executive, Design Industry

Thank you for the quick response!

Irya Sulasteri

Crewing Coordinator, Shipping Industry

Well noted, thank you for your kind assistance. Thank you & have a lovely day.

Daphne Lim

Logistics and Warehousing Industry

Thank you so much for your help, the problem being rectified.

Richard Chia

Programme Executive, Social Service Industry

Well done. I'm able to access into the folder. Thank you very much.

Thompson Yap

Quantity Surveyor, Construction Industry

Thank you Hui En for the detailed update. Glad that everything is resolved. Thank you.

Nurul Hassan

Office Manager, Public Relations Industry

Resolved! Did a test and works well. Thank you very much for your support. Have a great day ahead.

Natasha Garcha

Director, Investment Industry

Many thanks for the speedy response in fixing my log in.

Alan Hardy

Auditing Industry

Thank you for your prompt action.

Teo Peh Yen

Assistant HR Manager, Manufacturing Industry

I am very happy that the issue has been resolved for now while I will alert you if the problem persists. Your time & patience extended to me since last week till today are very much appreciated. Wish you a lovely evening ahead.

Christine Tan

Audit Industry

Thanks for your prompt action! Noted your email below and we will contact you if we face any issue.

Adeline Yap

Assistant Manager, Management Consulting Industry

Jeff is always very prompt and pro-active when he received a queries from us via email. Overall, I am satisfied with the support team because they managed to resolve most of our IT issues. Weng Wah and Kha Zhun are also very helpful and they are very patient to guide and assist us. Thank You!

Teo Peh Yen

Assistant HR Manager, Manufacturing Industry

All okay. Thank you for your fast action.

Maricar Rebullado

Operations & Procurement, Research and Development Industry

Just wanted to say that the ACM QuickSupport Team was wonderfully helpful with installing Microsoft Office, setting up the printer, and answering all my questions. They were efficient and quick to respond to whatever problems I had. Thanks for making it a smooth process.

Daphne

Investment Industry

My computer runs perfectly today! Thank you for your support. Will surely inform you when there’s an issue again

Edward

Electrical Products Wholesalers Industry

Thank you for updating the password and the instruction on how to set up the new email account. All have been done, thank you once again.

Kenneth How

Automotive Industry

Thank you Kha Zhun, good job! Appreciate your team's great support in a very fast manner.

Wen Tiejun

Head of IT Department, Surface Finishing Industry

Mr Jeff was very prompt and efficient in his service. Very professional. Well done.

Shameer Mohamed

Technical Engineer, Petroleum Industry

Thank you for arranging Kailoon down to rectify the issue. He had been very helpful and patient to resolve this. I am glad that the operations will be back to normal tomorrow.

Geana Ong

Investment Management Industry

Thank you for your prompt response in resolving our issues. You have been a great help to resolve all of our issues for my organization.

Teo Peh Yen

Assistant HR Manager, Manufacturing Industry

Thank you very much for the support. Verified it functions.

Wen Tiejun

Head of IT Department, Aerospace Industry

Thank you for the immediate response.

Julie Lualhati

Site Administrator, Construction Industry

Thank you for your reply and support.

We confirmed that this problem is resolved on the current laptop you configured and also tested on another laptop.

Ms. Ng

Sales & Technical Manager, Electronics/Semiconductor Industry

Thank you for the assistance.

Issue solved. Printer is working fine now.

Shi Ying

Sales Engineer, Electrical Cable Distributor Industry

We have resolved the issue. My email is ok now.
Thank you for your support.

Mr. Wulff

Country Director, Property Management Industry

Kha Zhun,
Thank you for your prompt action. Appreciated.

Ms. Caren

Secretary, Electrical Cable Distributor Industry

The issue has been solved and the system works accordingly. Thank you for your support and cooperation.

Tiffany

Retail Industry

Jeff
Thank you very much.
The User could access the drive and work as normal now. You may close the case now.

Ms. Joanne

Division Controller, Metal Industry Suppliers

Thank you for your prompt action. ACM team has always been a great help to our company. Your services have been great and excellent.
Please continue to keep up the good work.

Peh Yen

Assistant HR Manager, Manufacturing Industry

I thank you Hui En for getting the job done promptly.

Shirley

Singapore Charity Organization

Thank you for the help and patience 😊.

Ms. Roselyn

Programme Assistant, Singapore Charity Organization

Once again many thanks & appreciative your prompt attention and assistance rendered to me earlier
today.
All is good now and case is closed now.
Wish you a lovely cool evening ahead

Ms. Tan

Oil and Gas Industry

This is great. Very good service. Thank you.

Wen

Building Materials, Metals & minerals Industry

Thanks, set up on my phone.
I greatly appreciate all of your assistance, many thanks all.

Simon

Oil and Gas Industry

Many thanks for the service rendered. The electronic board is good now.

Mr. Tan

Freight & Logistics Industry

Dear Team, Thanks for the quick assistance. It's working now.

Monica

Investment Banking Industry

Good Work Kha Zhun Always patience 🙂 Kudos!

Ms. Lim

Programme Assistant, Singapore Charity Organization

Dear Jeff,
Thanks for your assistance!

Muna

Construction Industry

Hi Kha Zhun
Thanks for your help and you may close this ticket.

Ms. Yap

Management Consultancy Industry

Dear Support,
Thank you for the follow up. The issue has been resolved.

Shi Ying

Sales Engineer, Electrical Cable Distributor Industry

Dear Jeff,
Greatly appreciate your kind assistance in pushing for this earlier availability of your Engineer to assist with our computer setting up.

Mr. Loh

Logistic Industry

Thanks very much for ACM help.

Ms. Chng

Programme Executive, Singapore Charity Organization

Hi Team,
Thank you for your prompt help and the hardware storage issues been resolved on my side.

Ms. Wong

Finance and Investment Industry

Hi, I am pleased to inform you that the VPN is accessible now. Thanks a lot for your help.

Mr. Nazmul

Construction Industry

Hi,
Thanks for your help. Appreciate your assistance on printer installation remotely.

Ms. Tan

Investment Banking Industry

Thank you Kha Zhun for his prompt response.
The copy and paste from server issue has been resolved.

Peh Yen

Assistant HR Manager, Manufacturing Industry

Hi Kha Zhun,
The login issue is resolved. Thanks for your prompt response and help.

Mr. Mehrun

Investment Banking Industry

Thank you Wen kai and Wengwah’s great support. The server back to service now.

Wen

Building Materials, Metals & minerals Industry

Hi Support Team,
Thank you for your quick response and assistance on folder deletion issue.

Ms. Goh

Investment Banking Industry

Dear Kha Zhun,
Thank you for your prompt response. The Chinese Language input issue has been solved. Thank you.

Ms Lyn

Building Materials, Metals & minerals Industry

Dear Support, the laptop camera issue is resolved. Thanks for your prompt response and help.

Ms. Soh

Charitable Organizations & Foundation

Thank you for your support team prompt response. The login VPN issue has been solved and able to access.

Ms Choy

Finance and banking Industry

Thank you Weng Wah,
The drive is working and able to access now. Thank you for your kind assistance.

Ms. Yap

Finance and Banking Industry

Dear Support,
Thanks for the guidance. OneDrive share folder issue has been resolved.

Ms Lim

Engineering and Construction Industry

Thanks Kha Zhun,
Thank you for the advice and helps to identify the suspected phishing email

Mr. Ho

Charitable Organizations & Foundation

Good Job Weng Wah,
Would like to thank and encourage Weng Wah to continue in providing attentive services

Ms. Lim

Programme Assistant, Charitable Organizations & Foundation

Hi Support Team,
Thank you very much for your help, my issue seems to be resolved now. Highly appreciate your prompt response and assistance.

Ms. Ng

Admin, Insurance

Hi ACM Team,
Appreciate your help on the laptop reformat and hardware issue.
Thank you

Ms. Too

Charitable Organizations & Foundation

Hi Kha Zhun,

Thank you for your prompt response. Laptop had completed update and now should running well. Thanks again for the solution.

Ms. Ting

Manufacturing Industry

Thank you Jeff,
Appreciate your prompt response and help on the PC and VD issue.

Mr. Panchal

Human Resources and Staffing Industry

Dear ACM QuickSupport Team,
Thanks for your prompt response and help on my IT support request and login issue.

Mr. Velu

Construction Industry

Hi Kha Zhun,
Appreciate your prompt response and professional help on the antivirus installation

Ms. Nurul

Office Manager, Public Relations Industry

Dear Weng Wah,
Thanks for your prompt response and professional help on the email issue

Mr. Ng

Accounts Executive, Construction Industry

Hi IT Support,
Thanks for the software setup and it seems to be working fine. Greatly appreciated your help.

Ms. Kuah

Construction Industry

Dear Support,
Good job. Thank you so much for getting the email issue done

Ms. Ho

HR Executive, Construction Industry

Hi Jeff,
Appreciate all your help on the printer installation. Thank you!

Ms. Soon

HR Executive, Charitable Organizations & Foundation

Hi Jeff, Thank you very much for your assistance on my email set up and migration on multiple devices.

Mr. Sun

Engineering and Construction Industry

Hi Support Team,
Thank you very much for your prompt response and confirmation. We greatly appreciate your support.

Ms. Ng

Admin, Insurance

Hi Jeff, Thanks for the update and the prompt work to complete our mailbox request.

Mr. Hidayu

Corporate Admin Manager, Staffing and Recruitment Industry

Hi Kailoon,
Thank you very much for resolving the PC boot up issue, changing the graphic card and at the same time help us to update our equipment list.

Mr. Ho

Admin Executive, Construction Industry

Thank you Kelvin,

Thanks for your prompt action to block and resolve the spam email.

Ms. Yap

Assistant Manager, Management Consulting Industry

Hi Kelvin,

Thanks for helping. All the software update issue has solved yesterday. Many thanks.

Ms. Melinda

Admin , Offshore Oil and Gas Industry

Hi ACM Team,

Thanks for your prompt action to arrange engineer to help us on the set up for our new PCs.

Mr. Mizuno

Director, Retails Industry

Hi Kha Zhun,

Thank you very much for the prompt service, the PC microphone issue has been resolved

Ms. Tan

Executive, Retails Industry

Hi Jeff,

Much appreciated for the prompt response on the printer set up issue.

Mr. Neo

Executive, Charitable Organizations & Foundation

Dear Jeff,

Thank you for your prompt assistance to solve the VPN connection issue.
PC had been running well so far after update and restart.

Ms. Rosemae

Education Industry

Hi Michael,

Thanks for your prompt action to help on setting up and resolving our new users desktop login issue.

Mr. Neo

Executive, Charitable Organizations & Foundation

Hi Kha Zhun,

Thank you very much for the prompt service, the email signature with picture format is resolved.

Mr. Chan

Executive, Education Industry

Hi Kha Zhun,
Thanks so much for quick response and effort to stop the spam emails.

Mr. Mok

Manufacturing Industry

Hi ACM Team,
Thanks so much for the software installation and assist on the data backup!

Ms. Tan

Manager, Human Resources and Staffing Industry

Hi QuickSupport Team,
Thank you very much for the assistance on the connection to OneDrive issue, everything is up and running well now

Mr. Ray

Charitable Organizations & Foundation

Hi Weng Wah,
I would like to thank Weng Wah for the prompt service delivered as well as the assistance to follow up with the Dell until the case is closed. The issue is settled within 7 days (including weekend) from the date where the issue is raised. Appreciate the quick response and hope to keep it up with the great services.

Ms. See

Management Consulting Industry

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