It Maintenance Services
Immediate Responses
Whenever a problem arises, our team of engineers will be able to offer immediate assistance via Remote Desktop Support. Most of the issues can be solved remotely with a turnaround time of less than 30 minutes.For more complicated issues, our engineers in Singapore will be deployed on-site to resolve the issue and offer computer repair services. After solving the complications, our engineers will continue to monitor the situation to ensure that the same problem does not occur again.
IT Asset Management
We help you to enhance the performance of and achieve optimal life-cycle management of information technology assets.Proper documentation and tracking of hardware/software IT assets assist managers in strategic IT decision making, as well as to manage their IT portfolio effectively in the areas of cost and governance.
IT Advisory Services
To help you further understand your IT challenges and business needs, our certified and experienced engineers are available for consultation regarding any IT related issues.Preventive Maintenance
As ACM gets familiar with your network and computer systems, our strategy revolves around constant monitoring and improvement of clients' IT environment in order to minimize compromises to security and maintain system availability.Single Point-of-Contact
Manage your entire IT project life-cycle and offer a single point-of-contact so you do not have to coordinate with multiple technology partners such as internet service provider, telephone system vendor, mobile communications provider, servers/workstations warranty provider etc.Certified IT Engineers
Our IT engineers are selected through the most stringent assessments and interview processes thus ensuring reliability and professionalism.Customized Maintenance Plans
ACM serves organizations of different sizes and strengths; we have a range of IT Maintenance Plans for you to choose from to cater to your IT needs and budget.ACM can fill in the role of an IT department needed in a company or play complimentary roles to an existing in-house IT engineer or department.
License and Warranty Management
Losing a software license or forgetting to renew your update warranty coverage on critical system hardware can be annoying.Remove this variable of your software licenses and hardware warranties with ACM's License and Warranty Management.
“ 24/7 Tech Support – Business isn’t just 9-5! ”
Whether you opt for a Monthly Managed IT Maintenance plan with Enterprise Managed IT Solutions or you prefer our on demand service we provide access to a skilled team of experienced IT professionals. This includes Microsoft Certified IT professionals and Cisco experienced network technicians. If your IT systems are down and you need help now our team will get you back online quickly. Technicians are always available 24/7.Our flexible Managed IT Service offerings relieve your day-to-day IT worries. We proactively manage your IT needs with a deep understanding of the systems and technologies that drive business today with a clear view of what’s coming tomorrow. As your ever-available IT department, ACM is an extension of your company – basically, your IT department on call. So… CALL US NOW (+65) 62-9559-62
Testimonials
Thank you for your prompt response in resolving our issues. You have been a great help to resolve all of our issues for my organization. Read More
Teo Peh Yen
Assistant HR Manager, Manufacturing Industry
Thank you for arranging Kailoon down to rectify the issue. He had been very helpful and patient to resolve this. I am glad that the operations will... Read More
Geana Ong
, Investment Management Industry
Mr Jeff was very prompt and efficient in his service. Very professional. Well done. Read More
Shameer Mohamed
Technical Engineer, Petroleum Industry
Thank you Kha Zhun, good job! Appreciate your team's great support in a very fast manner. Read More
Wen Tiejun
Head of IT Department, Surface Finishing Industry
Thank you for updating the password and the instruction on how to set up the new email account. All have been done, thank you once again.
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Kenneth How
, Automotive Industry
My computer runs perfectly today! Thank you for your support. Will surely inform you when there’s an issue again Read More
Edward
, Electrical Products Wholesalers Industry
Just wanted to say that the ACM QuickSupport Team was wonderfully helpful with installing Microsoft Office, setting up the printer, and answering... Read More
Daphne
, Investment Industry
All okay. Thank you for your fast action. Read More
Maricar Rebullado
Operations & Procurement, Research and Development Industry
Jeff is always very prompt and pro-active when he received a queries from us via email. Overall, I am satisfied with the support team because they... Read More
Teo Peh Yen
Assistant HR Manager, Manufacturing Industry
Thanks for your prompt action! Noted your email below and we will contact you if we face any issue. Read More
Adeline Yap
Assistant Manager, Management Consulting Industry
I am very happy that the issue has been resolved for now while I will alert you if the problem persists. Your time & patience extended to me since... Read More
Christine Tan
, Audit Industry
Thank you for your prompt action. Read More
Teo Peh Yen
Assistant HR Manager, Manufacturing Industry
Resolved! Did a test and works well. Thank you very much for your support. Have a great day ahead. Read More
Natasha Garcha
Director, Investment Industry
Thank you Hui En for the detailed update. Glad that everything is resolved. Thank you. Read More
Nurul Hassan
Office Manager, Public Relations Industry
Well done. I’m able to access into the folder. Thank you very much. Read More
Thompson Yap
Quantity Surveyor, Construction Industry
Thank you so much for your help, the problem being rectified. Read More
Richard Chia
Programme Executive, Social Service Industry
Well noted, thank you for your kind assistance. Thank you & have a lovely day. Read More
Daphne Lim
, Logistics and Warehousing Industry
Thank you for the fast response. We have checked and all the files is there. Read More
Kristine Nguyen
Business Support Executive, Design Industry
Thank you for the below. We tested and found the configuration working ok. You can consider the job, properly closed. Read More
Vasileios Papafaklis
Managing Director, Shipping Industry
Thanks for your professional advice. I will take note of that. Have a nice day! Read More
Sherry Xie
HR Manager, Dental Industry
Thanks for you further clarification. Really appreciate a general opinion input to us at least we have a good reference guide. That is good enough... Read More
Merita Louise Tin
, Real Estate Industry
Many thanks for the very prompt response to this urgent request today. I really appreciate it greatly. Yes, your Engineer has just left and it... Read More
S K Loh
, Logistics Industry
Many thanks for your kind assistance, which is very well-appreciated. Thank you. Read More
YM Tan
Manager, Logistics Industry
Compliments to Joshua. As usual, fast, patience and professional service. Thumb up. Read More
Kelvin
Accounts Manager, Shipping Industry
Thank you very much for your kind assistance. All devices are working beautifully. I can also reply to this message from my mobile, which has not... Read More
Alice Koh
, Logistics Industry
At last! Weng Wah thank you so much for your great help and thank you for your patience with me. Greatly Appreciated. Read More
May Loh
, Civil Engineering and Construction Industry
I would like to compliment your employees for the brilliant service they have provided us, especially with my last request. Weng Wah, Wen Jun and... Read More
Wei Lin
Executive Assistant, Real Estate Investment Industry
Thanks Yee Pin and also the help today. So glad that you were in and solved the firewall problem quickly. Read More
Joan Phua
IT Support, Audit and Management Industry
Yes the issue seems to be fixed now, thanks for the prompt response. Read More
Lee Xue Ying
Manufacturing and Sustaining Engineer, Industrial Automation Industry
Should be ok now, thank you for your fast help. Will let you know if there is anymore problem. Thank you. Read More
Wei Lin
Executive Assistant, Real Estate Investment Industry
Thank you so much for the help and to take the initiative to contact Lenovo. Appreciate that. Await info from Lenovo next week. Read More
Joan
IT Support, Audit and Management Industry
Thank you for your speedy support! Superb! Read More
Chua Mun Yuen
Head Investor Relations, Real Estate Investment Industry
Quick and responsive action was taken to restore the file. I truly appreciate the prompt action. Read More
Ng Wei Ting
Senior Analyst, Shipping Industry
Thank you for your very careful and patient assistance. Have a nice day. Read More
Max Cheah
, Building and Construction Industry
Thank you very much for the prompt support. All good. Read More
Joan
, Offshore and Oil & Gas Industry
Thank you very much for your help & support! Read More
Robyn Tan
Administrative Executive, Social Service Industry
Many thanks for your speedy assistance. Greatly appreciate it. Thank You and Best Regards. Read More
S K Loh
, Logistics Industry
Appreciate your assistance. Thank you and have a good day. Read More
Jasmine Chan
Senior Executive, Social Service Industry
Thank you for the follow-up. Noted all details, very clear. You may close this ticket. Read More
Joan Phua
IT Support, Audit & Management Industry
Thank you for your prompt response. The issue has been solved. Appreciated for your perfect professional service. Read More
JingJing You
Account Executive, Automation Industry
Finally, supplier able use her email send to me now. Thanks for the support. Read More
Grace Tan
Buyer, Manufacturing Industry
Thank you for checking that! Our internal team has managed to resolve the issue with vendor as you've mentioned. Thank you again for the hel... Read More
Iris Ng
, Design Industry
Quick and responsive action was taken to restore the file. I truly appreciate the prompt action. Read More
Wei Ting
, Shipping Industry
Attentive; Detail and Solve with initiative. Read More
Ivy Ang
Finance Manager, Offshore and Oil & Gas Industry
Commending YiFen for providing outstanding IT phone support. Her understanding of the job is awesome! Would like to point out her friendliness and... Read More
Wei Hao
Assistant Sales Manager, Education Industry
Chi Ming is very helpful & patience. Thumb up! Read More
Alice Ong
Accounts Manager, Logistics Industry
Many thanks for your support. I was able to set up the email of MH. You are right, his calendar cannot be synced.” Great job! Read More
Lennie
Secretary, Law & Finance Industry
…(Abstract) Thanks Keng Wee for the prompt services and professional advice. Keep it up Bro! Thanks VV Much! CHEERS! Read More
Tan Caan
, Manufacturing Industry
I am writing this letter to thank everyone in your company for the services I have been receiving over the past one year. All your staffs are... Read More
Carol Kuek
, Shipping Industry
The few recent supports from Yi Fen and your technical team are superb. I am thankful for their help. A satisfied user. Read More
Arthur
Director, Printing Industry
Yifen had provided good quick support service. Thank you very much. Read More
Vanessa Ng
Account Assistant, Manufacturing Industry
I have tried two days and it seems that I can open the zip file now without any problem. Thank you very much for your assistance in this matt... Read More
Lim Bee Tin
Accounts Manager, Manufacturing Industry
Many thanks for the prompt assistance by you and your team of engineers in rectifying the issues. Read More
YM Tan
Manager, Logistics Industry
Yifen was very good and efficient in helping me. Read More
Samuel Tan
, Info-communications & Media Industry
Excellent service provided by Andrew. Keep up the good work! Read More
Temporary Staff
, Real Estate Industry
Ok and I need Andrew to email me in pointer why my CPU cannot login this morning as my manager request for it. Just a summary of the trouble shoot... Read More
Ms Ng
Accounts Executive, Retail Industry
We would like to commend Guo Qiang for his excellent work. He is always helpful in any issues that we face, able to come on site fast, very respons... Read More
Nur Hidayah
Leasing Executive, Retail Industry
We would like to feedback to you that Guo Qiang from your company did a fantastic job in solving our IT problems. We are very pleased with his... Read More
Christine Wong
Manager, Manufacturing Industry
We thought you might like to know that whatever you have done to Mr Chua’s laptop, it was good because he no longer experience the issue reported... Read More
Jessica Kwan
HR Manager, Shipping Industry
Yifen has always been ever so helpful and patient. But today...she has been a life-saver for finding my “lost” folder. Thank you so much for... Read More
Lynn Leong
Account Service Executive, Logistics & Freight
Yifen had provided good quick support service. Thank you very much Read More
Vanessa Ng
Account Assistant, Metal Finishing Industry
Dear Service Delivery Manager The few recent supports from Yi Fen and your technical team are superb. I am thankful for their help. A satisfied... Read More
Arthur
Director, Printing Industry
Many thanks for your email below. Please assist to close the ticket. Thank you for your good assistance. Read More
Angelina Kang
Admin, Shipping Industry
Yes. Please. Thank you for the excellent support Read More
Mr.Luke
Corporate Manager, Oil & Gas Industry
Wonderful attitude and great customer service! Read More
Bee Suan
Director, Integrative Learning Corporation Pte Ltd
I confirm that since we started working with your company, we face less problems with regards to our computer and internet, the prompt response in... Read More
Embassy
,
I would like to take this opportunity to thank you for the examplary service that Achievement Solutions has been providing our school with, since... Read More
Noorsiah Allaudeen
Supervisor, Education and Training Industry
ACM has been our reliable IT maintenance/service provider for several years now. Their prompt and professional actions have been our uncompromising... Read More
Management
, Fitness & Beauty Industry
A-Chievement* have been my firm's IT Consultants since 2008.
They have been providing e-mail hosting and website services which relieves me... Read More
They have been providing e-mail hosting and website services which relieves me... Read More
Michael Hwang S.C.
Director, Legal Industry
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