It Maintenance Services
Immediate Responses
Whenever a problem arises, our team of engineers will be able to offer immediate assistance via Remote Desktop Support. Most of the issues can be solved remotely with a turnaround time of less than 30 minutes.For more complicated issues, our engineers in Singapore will be deployed on-site to resolve the issue and offer computer repair services. After solving the complications, our engineers will continue to monitor the situation to ensure that the same problem does not occur again.
IT Asset Management
We help you to enhance the performance of and achieve optimal life-cycle management of information technology assets.Proper documentation and tracking of hardware/software IT assets assist managers in strategic IT decision making, as well as to manage their IT portfolio effectively in the areas of cost and governance.
IT Advisory Services
To help you further understand your IT challenges and business needs, our certified and experienced engineers are available for consultation regarding any IT related issues.Preventive Maintenance
As ACM gets familiar with your network and computer systems, our strategy revolves around constant monitoring and improvement of clients' IT environment in order to minimize compromises to security and maintain system availability.Single Point-of-Contact
Manage your entire IT project life-cycle and offer a single point-of-contact so you do not have to coordinate with multiple technology partners such as internet service provider, telephone system vendor, mobile communications provider, servers/workstations warranty provider etc.Certified IT Engineers
Our IT engineers are selected through the most stringent assessments and interview processes thus ensuring reliability and professionalism.Customized Maintenance Plans
ACM serves organizations of different sizes and strengths; we have a range of IT Maintenance Plans for you to choose from to cater to your IT needs and budget.ACM can fill in the role of an IT department needed in a company or play complimentary roles to an existing in-house IT engineer or department.
License and Warranty Management
Losing a software license or forgetting to renew your update warranty coverage on critical system hardware can be annoying.Remove this variable of your software licenses and hardware warranties with ACM's License and Warranty Management.
" 24/7 Tech Support – Business isn’t just 9-5! "
Whether you opt for a Monthly Managed IT Maintenance plan with Enterprise Managed IT Solutions or you prefer our on demand service we provide access to a skilled team of experienced IT professionals. This includes Microsoft Certified IT professionals and Cisco experienced network technicians. If your IT systems are down and you need help now our team will get you back online quickly. Technicians are always available 24/7.Our flexible Managed IT Service offerings relieve your day-to-day IT worries. We proactively manage your IT needs with a deep understanding of the systems and technologies that drive business today with a clear view of what’s coming tomorrow. As your ever-available IT department, ACM is an extension of your company – basically, your IT department on call. So… CALL US NOW (+65) 62-9559-62
Testimonials
Dear Support,
Thanks for the guidance. OneDrive share folder issue has been resolved. Read More
Thanks for the guidance. OneDrive share folder issue has been resolved. Read More
Ms Lim
, Engineering and Construction Industry
May 2021
Thank you Weng Wah,
The drive is working and able to access now. Thank you for your kind assistance. Read More
The drive is working and able to access now. Thank you for your kind assistance. Read More
Ms. Yap
, Finance and Banking Industry
May 2021
Thank you for your support team prompt response. The login VPN issue has been solved and able to access. Read More
Ms Choy
, Finance and banking Industry
April 2021
Dear Support, the laptop camera issue is resolved. Thanks for your prompt response and help. Read More
Ms. Soh
, Charitable Organizations & Foundation
April 2021
Dear Kha Zhun,
Thank you for your prompt response. The Chinese Language input issue has been solved. Thank you. Read More
Thank you for your prompt response. The Chinese Language input issue has been solved. Thank you. Read More
Ms Lyn
, Building Materials, Metals & minerals Industry
April 2021
Hi Support Team,
Thank you for your quick response and assistance on folder deletion issue. Read More
Thank you for your quick response and assistance on folder deletion issue. Read More
Ms. Goh
, Investment Banking Industry
April 2021
Thank you Wen kai and Wengwah’s great support. The server back to service now. Read More
Wen
, Building Materials, Metals & minerals Industry
April 2021
Hi Kha Zhun,
The login issue is resolved. Thanks for your prompt response and help. Read More
The login issue is resolved. Thanks for your prompt response and help. Read More
Mr. Mehrun
, Investment Banking Industry
April 2021
Thank you Kha Zhun for his prompt response.
The copy and paste from server issue has been resolved.
Read More
The copy and paste from server issue has been resolved.
Read More
Peh Yen
Assistant HR Manager, Manufacturing Industry
April 2021
Hi,
Thanks for your help. Appreciate your assistance on printer installation remotely. Read More
Thanks for your help. Appreciate your assistance on printer installation remotely. Read More
Ms. Tan
, Investment Banking Industry
April 2021
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