It Maintenance Services
Immediate Responses
Whenever a problem arises, our team of engineers will be able to offer immediate assistance via Remote Desktop Support. Most of the issues can be solved remotely with a turnaround time of less than 30 minutes.For more complicated issues, our engineers in Singapore will be deployed on-site to resolve the issue and offer computer repair services. After solving the complications, our engineers will continue to monitor the situation to ensure that the same problem does not occur again.
IT Asset Management
We help you to enhance the performance of and achieve optimal life-cycle management of information technology assets.Proper documentation and tracking of hardware/software IT assets assist managers in strategic IT decision making, as well as to manage their IT portfolio effectively in the areas of cost and governance.
IT Advisory Services
To help you further understand your IT challenges and business needs, our certified and experienced engineers are available for consultation regarding any IT related issues.Preventive Maintenance
As ACM gets familiar with your network and computer systems, our strategy revolves around constant monitoring and improvement of clients' IT environment in order to minimize compromises to security and maintain system availability.Single Point-of-Contact
Manage your entire IT project life-cycle and offer a single point-of-contact so you do not have to coordinate with multiple technology partners such as internet service provider, telephone system vendor, mobile communications provider, servers/workstations warranty provider etc.Certified IT Engineers
Our IT engineers are selected through the most stringent assessments and interview processes thus ensuring reliability and professionalism.Customized Maintenance Plans
ACM serves organizations of different sizes and strengths; we have a range of IT Maintenance Plans for you to choose from to cater to your IT needs and budget.ACM can fill in the role of an IT department needed in a company or play complimentary roles to an existing in-house IT engineer or department.
License and Warranty Management
Losing a software license or forgetting to renew your update warranty coverage on critical system hardware can be annoying.Remove this variable of your software licenses and hardware warranties with ACM's License and Warranty Management.
“ 24/7 Tech Support – Business isn’t just 9-5! ”
Whether you opt for a Monthly Managed IT Maintenance plan with Enterprise Managed IT Solutions or you prefer our on demand service we provide access to a skilled team of experienced IT professionals. This includes Microsoft Certified IT professionals and Cisco experienced network technicians. If your IT systems are down and you need help now our team will get you back online quickly. Technicians are always available 24/7.Our flexible Managed IT Service offerings relieve your day-to-day IT worries. We proactively manage your IT needs with a deep understanding of the systems and technologies that drive business today with a clear view of what’s coming tomorrow. As your ever-available IT department, ACM is an extension of your company – basically, your IT department on call. So… CALL US NOW (+65) 62-9559-62
Testimonials
We thought you might like to know that whatever you have done to Mr Chua’s laptop, it was good
because he no longer experience the issue reported in the email below. Thank you.
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Jessica Kwan
HR manager, Shipping Industry
We would like to feedback to you that Guo Qiang from your company did a fantastic job in solving our IT problems.
We are very pleased with his service and hope that he will be the one servicing us permanently in future.
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Christine Wong
Manager, Manufacturing Industry
We would like to commend Guo Qiang for his excellent work. He is always helpful in any issues that we face, able to come
on site fast, very responsive and efficient.
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Nur Hidayah
Leasing Executive, Retail Industry
Ok and I need Andrew to email me in pointer why my CPU cannot login this morning as my manager request for it.
Just a summary of the trouble shoot and thanks. My blog per below request in the box for your retention. Keep it up!
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Ms Ng
Accounts Executive, Retail Industry
Excellent service provided by Andrew. Keep up the good work!
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Administrative Staff
Real Estate Industry
Yifen was very good and efficient in helping me.
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Samuel Tan
Info-communications & Media Industry
Many thanks for the prompt assistance by you and your team of engineers in rectifying the issues.
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YM Tan
Manager, Logistics Industry
I have tried two days and it seems that I can open the zip file now without any problem.
Thank you very much for your assistance in this matter.
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Lim Bee Tin
Accounts Manager, Manufacturing Industry
Yifen had provided good quick support service. Thank you very much.
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Vanessa Ng
Account Assistant, Manufacturing Industry
The few recent supports from Yi Fen and your technical team are superb. I am thankful for their help.
A satisfied user.”
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Arthur
Director, Printing Industry
I am writing this letter to thank everyone in your company for the services I have been receiving over the past one year.
All your staffs are always readily to handle my IT problems with right attitude and professionalism. In here,
I would also like to express my appreciation especially to Ng Chi Ming who has always been assisting me regardless
how handy my problem gets. I truly believe he is an asset to your company and with him around, your company will
definitely move up to a next level.
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Carol Kuek
Shipping Industry
…(Abstract)
Thanks Keng Wee for the prompt services and professional advice.
Keep it up Bro!
Thanks VV Much!
CHEERS!”
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Tan Caan
Manufacturing Industry
Many thanks for your support. I was able to set up the email of MH. You are right, his calendar cannot be synced.
Great job!
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Lennie
Secretary, Law & Finance Industry
Chi Ming is very helpful & patience. Thumb up!
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Alice Ong
Accounts Manager, Logistics Industry
Commending YiFen for providing outstanding IT phone support. Her understanding of the job is awesome!
Would like to point out her friendliness and patience is a bonus! Thank you Yifen!
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Wei Hao
Education Industry
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